101 Tough Conversations to Have with Employees: A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
Author | : | |
Rating | : | 4.84 (769 Votes) |
Asin | : | 081441348X |
Format Type | : | paperback |
Number of Pages | : | 320 Pages |
Publish Date | : | 2013-08-02 |
Language | : | English |
DESCRIPTION:
There are many lessons that both novice and expert leaders can learn from the topics discussed, which cover everything from inappropriate dress to employee theft." —AORN Journal. It deserves a prominent place in the office of anyone who is responsible for managing others." --Pittsburgh Post-Gazette “This book is an excellent reference for managers who are dealing with difficult situations and are faced with having tough conversations with employees. "the advice in this book is invaluable
"Great examples for those awkward conversations!" according to K. Griffin. Great book for those tough and many times awkward conversations. Being honest and forthright with employees is the way to go and this book helps you discuss everything from body odor to attendance issues with tact and candor. The concrete examples are the best feature of the book. Saying that one should discuss things in this manner or that is much less effective than hearing the actual manager's side of the conversation being . Good book for hr and supervisors who counsel employees. Good information.. "Great book for first time managers/leaders" according to Amazon Customer. Great book for first time managers/leaders. It gives you examples for every situation you may encounter in the work setting. I highly recommend.
Visit him at PaulFalconeHR. Paul Falcone is a leadership & human resources consultant in Southern California and has held senior-level HR executive positions with Nickelodeon, Paramount Pictures, and Time Warner. He is the author of several best-selling books, including 2600 Phrases for Effective Performance Reviews , 2600 Phrases for Setting Effective Performance Goals, 101 Sample Write-Ups
101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping them sidestep potential awkwardness and meet issues head-on. Covering everything from substandard performance reviews to personal hygiene to termination meetings, this handy guide helps managers treat their people with dignity, focusing not just on what to say but also on how to say it. This helpful book provides proven techniques managers can use to protect themselves and their organizationsand get the very best from their people.. Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. This practical, solution-oriented book walks readers through some of the most common--as well as the most serious--employee problems they are likely to encounter