Lean Office and Service Simplified: The Definitive How-To Guide
| Author | : | |
| Rating | : | 4.78 (923 Votes) |
| Asin | : | 1439820317 |
| Format Type | : | paperback |
| Number of Pages | : | 194 Pages |
| Publish Date | : | 2016-02-19 |
| Language | : | English |
DESCRIPTION:
Laurel, New Jersey, USA . Change Movement Associates, Mt
It begins by discussing value stream management, followed by chapters on standard work, flow, level pull, and visual management.Winner of a 2012 Shingo Prize, this book covers essential Lean tools, including 5S and mistake proofing. Winner of a 2012 Shingo Research and Professional Publication AwardDemystifying the application of Lean methods, Lean Office and Service Simplified: The Definitive How-To Guide goes beyond the basic tools to detail the key concepts of Lean as they apply to office and service environments. The text includes a toolbox of helpful forms, charts, checklists, templates, and worksheets to help kick-start your Lean implementation efforts. He examines the most common obstacles that readers are likely to encounter and supplies strategies to address those obstacles. It breaks down Lean concepts into their elementary components, describes them in a nonmanufacturing context, and supplies readers with specific how-to methodologies. Watch Shingo Prize-winning author Drew Locher discuss how to implement Lean concepts into your office and service settings.. Providing detailed examples throughout, the text illustrates the functions found in most service organizations, as well as the administrative areas of manufacturing companies.Drawing on more than two decades of practical experience, the author prov
This book keeps going and going I reviewed this book when it first came out. Since then I have come to rely on the straightforward, common-sense approach Drew Locher provides in this book. Everybody can make small improvements in their office processes, but when you combine the methods shown in each chapter - you can make a powerhouse of improvement that radically changes your business. Anything less than his is not LEAN, it's what Professor Emiliani calls "fake lean".I highly recommend Lean Office & Service Simplified. If you need to make improvements that truly make a differ. Tamara Bennett said Good translation of production system to office work. Most Lean teaching is based on factory models of production. Here, pragmatic and relatable situations that occur in knowledge work are described and Lean principles applied. This book will not make you a Lean expert, but it will supply useful tools and principles that anyone can apply to the office setting.. For beginners YK Yong Good for beginners to have some general ideas of Lean Office. Not in depth enough for use in the work place.
I recommend it strongly.Mike Robinson, Manager, Corning Cable Systems … clear and straightforward methods for applying Lean thinking to administrative and support processes that apply across almost every industry … I highly recommend this book.Brian Maskell, BMA Inc. … a simple guide to help leaders drive the Lean transformation of themselves, their people, and processes.Glenn Marshall, Northrop Grumman Shipbuilding Drew is still one of the few practitioners who really understand the concept of the Lean Enterprise as opposed to Lean Manufacturing.Bill Beer, Wenger Corporation a plain language guide to transforming Office and Service industries into effective, efficient organizations. Coletta, Siemens Healthcare Diagnostics, Inc.… a valuable and enthusiastically recommende