Sources of Power: How People Make Decisions
| Author | : | |
| Rating | : | 4.39 (658 Votes) |
| Asin | : | 0262611465 |
| Format Type | : | paperback |
| Number of Pages | : | 352 Pages |
| Publish Date | : | 2014-01-26 |
| Language | : | English |
DESCRIPTION:
His Decisions Are Out There Gary Klein is a cognitive psychologist who has "gone native," shifting his focus from the laboratory to the messy world of firefighters, tank commanders, and other naturalistic decision makers. Their work environments are defined by "time pressure, high stakes, experienced decision makers, inadequate information, ill-defined goals, poorly defined procedures, cue learning, context, dynamic conditions, and team coordination." Instead of cataloging their errors, Klein has identified the mental capabilities that help them succeed. His book presents these ". Whether intentionally or not, Klein rebukes the attitude of B. Taylor Whether intentionally or not, Klein rebukes the attitude of indifference (and sometimes outright disdain) that some organizations, and perhaps society at large, exhibit with respect to experience in the work force. This extends even to the practice of deliberately shedding experienced people (on the grounds that they become "too costly"), replacing experts with "cheaper" novices who, in their turn, will be replaced by novices at just about the same time that they become worth what they're paid.. Steven Peterson said Want to know how people make decisions? Try this view out.. This is an insightful book, exploring how we make decisions. Remember the old Ben Franklin approach? Two columns on a piece of paper: One column is headed reasons to decide yes and the other why we would not make the decision. Whichever side has the most entries determines our decision. Others argue that humans use a rational calculus to make decisions. What are the costs and benefits of any decision?There are any number of perspectives on how humans make decisions--rational choice theory, heuristics and biases, the evolutionary toolbox, incrementalism
Gary Klein studies decision-making in the field, tagging along with firefighters, standing by in intensive-care units, and watching chess masters play lightning-fast "blitz" games to learn how people make choices with time constraints, limited information, and changing goals. . From this research, he and his associates have developed a theory of "naturalistic decision-making."Sources of Power essentially lends the validity of scientific research to techniques that many of us use every day. There's intuition, which is based not on instantaneous insight but on the rapid (perhaps even subconscious) interpretation of perceptual cues. There's mental simulation, a finely honed method of visualization. Nobody is born with an inherent mastery of these and other techniques, Klein tells us, but we are all born with the capability to develop, through experience, the ski
Gary Klein is Senior Scientist at MacroCognition LLC. He is the author of The Power of Intuition, Seeing What Others Don't, Working Minds: A Practitioner's Guide to Cognitive Task Analysis (with Beth Crandall and Robert R. Hoffman), and Streetlights and Shadows: Searching for the Key
Anyone who watches the television news has seen images of firefighters rescuing people from burning buildings and paramedics treating bombing victims. In addition to providing information that can be used by professionals in management, psychology, engineering, and other fields, the book presents an overview of the research approach of naturalistic decision making and expands our knowledge of the strengths people bring to difficult tasks.. The professionals studied include firefighters, critical care nurses, pilots, nuclear power plant operators, battle planners, and chess masters. How do these individuals make the split-second decisions that save lives? Most studies of decision making, based on artificial tasks assigned in laboratory settings, view people as biased and unskilled.