The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes
Author | : | |
Rating | : | 4.74 (733 Votes) |
Asin | : | 1563273012 |
Format Type | : | paperback |
Number of Pages | : | 160 Pages |
Publish Date | : | 2015-06-27 |
Language | : | English |
DESCRIPTION:
This is the Rosetta stone for VSM." -- Tom Berghan, Manager, Lean Systems, Esterline Korry. "a strategic lean tool that connects the value stream management of manufacturing processes to the rest of the enterprise!" -- Ron Fardell, Director of Lean, Textron, Inc."it deserves a spot next to Learning to See." -- Peter Ward, Professor of Operations Management, Fisher College of Business, Ohio State University"the next generation of waste identification and elimination is in the business support functions." -- Dr. Ross E. Robson, Executive Director, Shi
Beau Keyte and Drew Locher's new book, The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes, offers a step-by-step approach to applying lean initiatives to the administrative and office environment. "Winner of the 2005 Shingo Prize for Excellence in Manufacturing Research"Most lean initiatives conducted by manufacturers are focused mostly on shop-floor activities — mapping the value stream of raw material to the shop-floor customer. Much of the untapped potential for productivity improvements lies, however, in non-production areas — where the value stream is administrative (i.e., "order to cash"). The Complete Lean Enterprise is a valuable tool in applying value stream mapping (VSM) to non-production areas, identifying office wastes, establishing performance metrics, speeding up administrative workflow, and improving office efficiency.. These "office" value streams directly support the daily production needs of an enterprise. It's a must read for leaders looking to improve their production support activities within their order-to-cash value stream
J. Green said Only Covers Manufacturing Industry Office and Administrative Processes. Although the subtitle of this book is "Value Stream Mapping for Administrative and Office Processes", it should be entitled "Value Stream Mapping for 'Manufacturing Industry' Administrative and Office Processes". The two "case studies" presented cover office processes used in manufacturing a product (Purchase of Raw Materials, Bills of Materials Creation, CAD Drawing creation, and Order Entry), and in creating and releasing CAD Drawings. If you're in a Service industry like Healthcare, F. Johanne Greenwood said Useful intro to value stream mapping away from the factory floor. I found this very useful when preparing to do value stream mapping in a services environment. It would be beneficial to have more examples from a variety of industries - healthcare, IT, etc.. but the VSM sucks because of the single page view of Kindle The example is detailed, but the VSM sucks because of the single page view of Kindle. The Kindle version should have double page view so that I can see the whole VSM