Contact, Care, Communicate: How Interpersonal Skills Are the Foundation of Genuine Customer Service
| Author | : | |
| Rating | : | 4.23 (937 Votes) |
| Asin | : | B0723HF6XX |
| Format Type | : | |
| Number of Pages | : | 382 Pages |
| Publish Date | : | 2017-09-10 |
| Language | : | English |
DESCRIPTION:
Contact, Care, Communicate contains insights gleaned from over two decades of successful training, research, and consultation in the field of customer service.. Discover the secrets of effective customer interaction and watch your business grow
"Book Review" according to Anne K. Offner. Contact, Care, Communicate is an excellent resource. Pick up this book to get practical ideas and tips that you can incorporate today. The book also provides customer service best practices and recent trends that make a compelling arguement for all of us to consider how we can improve our approach to talking with people who are important to us professionally or . Carey Magee said Contact, Care, Communicate. Contact, Care, Communicate is a concise, clearly written resource that offers tools ready for use in business and at home. I especially like Chapter "Contact, Care, Communicate" according to Carey Magee. Contact, Care, Communicate is a concise, clearly written resource that offers tools ready for use in business and at home. I especially like Chapter 2: Understanding Silent Language. Communication is far more multi-faceted than I realized. This chapter will be helpful in my relationships inside and out of the workplace. I will feel more confident in situations d. : Understanding Silent Language. Communication is far more multi-faceted than I realized. This chapter will be helpful in my relationships inside and out of the workplace. I will feel more confident in situations d. "Contact, Care, Communicate" according to ATLALo. Contact, Care, Communicate is a priceless investment! Stephanie Dollschnieder, writes a compelling book on customer service focusing on the how, what and why this is more important than ever in today's fast paced world. Implementation tips and techniques wrap up each section making for an easy to follow call to action. Ms. Dollschnieder not only shares her two p