Making Conflict Work: Harnessing the Power of Disagreement
| Author | : | |
| Rating | : | 4.78 (557 Votes) |
| Asin | : | 0544148398 |
| Format Type | : | paperback |
| Number of Pages | : | 304 Pages |
| Publish Date | : | 2017-03-21 |
| Language | : | English |
DESCRIPTION:
A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interactionConflicts at work are as inevitable as they are frustrating. Drawing on the authors’ years of research and consulting experience, the book gives readers effective strategies for negotiating disputes at all levels of an organization. This powerful approach can turn workplace tensions into catalysts for creativity, innovation, and meaningful change.. Making Conflict Work includes self-assessment exercises and action plans to guide managers, mediators, consultants, and attorneys through any conflict. Whether you’re butting heads with your boss or addressing a direct report’s complaint, your relative position of power affects how you approach conflict.Coleman and Ferguson explain how power dynamics function, with step-by-step guidance to determining your standing in a conflict and identifying and applying the strategies that will lead to the best resolution. In Making Conflict Work, Peter Coleman and Robert Ferguson’s leading experts in the field of conflict resolution address the key role of power in workplace tension
"Making our team work" according to Sherry Watts. I received this book from Amazon and got as far as the introduction and the first chapter when I found the answer to a challenge I have been dealing with at the nonprofit where I serve on the board. I convened two meetings with the players involved in two different issues. I read to them from Chapter One about the concept of “power with,” and asked them to share with each other what challenges they were having, so we could look for solutions together. By the end of the day we found solutions well beyond anything we could have expected a day earlier. As I read the rest of the book, I found other strategies for managing difficult. "A great resource for levels at all levels" according to James Petrilla. Having started and grown a successful business, I can attest to the importance of working with conflict as a fundamental leadership skill. While other books offer general advice, or assume that most people want to cooperate during a disagreement, this is the best book I’ve read for realistically addressing the many different kinds of conflict in the workplace, and for offering smart, practical advice on how to deal with every conflict situation. It is also the only book I have found that deals realistically and in detail with how to deal with differences in power within an organization when people disagree. On top of all this, the bo. New Perspective on Addressing Conflict in Our Lives The authors clearly and systematically elucidate the advantages and pitfalls of both high and low power in conflict, thereby empowering both superiors and subordinates to navigate conflict more effectively.